Shipping Policy

Order Processing Time

All orders are processed within 1 to 3 business days after the order is placed. Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations

We currently only ship within the United States, including:

• All 50 U.S. states

• U.S. territories (e.g., Puerto Rico)

• APO/FPO military addresses

Shipping Fees & Estimated Delivery Time

• Orders under $29: Flat shipping fee of $8

• Orders $29 and above: Free standard shipping

• Estimated delivery time: 5 to 7 business days (excluding weekends and holidays)

• Available for delivery across the contiguous U.S., Alaska, Hawaii, and U.S. territories

Important Notice for Alaska & Hawaii

Due to their remote locations, please allow up to 7 to 10 business days for deliveries to Alaska and Hawaii.

If you have any questions, please feel free to contact us through the following methods:
Phone: (720) 480-3942
Email: [email protected]

Address:
Best Friends by Sheri c/o Outward Hound
7337 S Revere Parkway
Centennial, CO 80112